Why we’re here
Execution drifts and strategy falters when internal processes live in fragments: a doc here, a recorded meeting there, a chat message somewhere… Without a unified source of truth, ownership and authority become blurry; decisions, deferred; action, siloed; and deliverables, inconsistent.
Our mission is to capture and visualize companies' current state processes so they can see what's working, what isn't, and what to address next to advance their mission.
Why you’re here
Launching a new venture
Scaling your business
Planning an exit
You’re concerned about
Inconsistent quality
Wastage
Investor doubts
Reliance on tacit knowledge
Missed handoffs & rework
Ineffective onboarding
Inconsistent quality
Compliance violations
Hidden costs
Readiness for change management
Buyer Hesitance
You’re ready to act
We hold a discovery call
To identify the domains comprising your business, and where threats to success are being felt.
We propose a process documentation plan
To capture how work is actually getting done so you can see where and what change will actually address the threats to your success.
We put the plan in action
Interviewing and shadowing SMEs, reviewing existing documentation, holding regular check-ins with you
We deliver a written & visual representation of your current state operations
Using stadardized labeling and flowchart conventions to identify process start and end points, substeps, hard gates, decision points, and cross-references
We establish a reglar review cadence
To capture the process changes you make to support your growth and strategic pivots
Libby Werner, Co-founder
12 years as an operator and designer in healthcare, tech, and data/AI earned me the nickname "the canary in the coal mine." Leadership looked to me to signal gaps between expectations and outcomes: between what should, could, or ever had happened, and what was happening now. At Pytlak Werner, this is my singular focus: capturing and documenting organizations' current state processes to equip them with the clarity necessary to make strategic change.
Rachel Pytlak, Co-founder
I apply my expertise as a UX designer to elevate how standard operating procedures are created and experienced. With a deep understanding of user journeys, I make sure every process is intuitive, actionable, and aligned with the needs of the people who use them. My sharp eye for organization and consistency helps teams work smarter, while my focus on brand alignment ensures every document feels cohesive and intentional.
Contact us
Ready to bring clarity to your operations? Share a few details, and we’ll be in touch soon to explore how we can help streamline your processes. We’re excited to help!